Claims Examiner

7 days ago


Melbourne, Victoria, Australia Youi Full time

About the Role

Youi is seeking a skilled Claims Car Assessor to join our dynamic team. As a Claims Car Assessor, you will be responsible for delivering exceptional motor claims experience with expert execution.

Your Key Responsibilities

  • Conduct thorough vehicle damage assessments to ensure accurate claims processing.
  • Oversee the quality of the entire claims process to ensure compliance with legislation and regulatory requirements.
  • Identify and mitigate potential fraud risks to protect the company's interests.
  • Work closely with our repairer network to ensure timely and cost-effective repairs.
  • Provide outstanding support to customers throughout the claims process.

About You

To be successful in this role, you will have:

  • A trade qualification in Panel Beating, Spray Painting, or Light Vehicle Mechanical Technology.
  • A current driver's license.
  • Estimating experience, preferably in the motor vehicle industry.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • A passion for delivering exceptional customer service.

What Youi Offers

  • A competitive salary and benefits package.
  • A fully maintained company car and fuel card.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • A range of employee benefits and perks.

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