Retail Department Manager

3 weeks ago


Taylors Lakes, Victoria, Australia Officeworks Full time

About us

At Officeworks, we're driven by our passion for delivering exceptional customer experiences. As a Retail Department Leader at our Taylors Lakes store, you will be at the forefront of leading from the front, ensuring every customer interaction is nothing short of amazing. With positivity and determination, you'll dive into the daily grind, bringing your team along for the ride, inspiring them to go above and beyond, and keeping the vibe upbeat and the teamwork tight. Together, we'll deliver bigger things.

About the role

  • Bring your exceptional customer service skills to the table, ensuring every customer leaves satisfied with their experience. The journey is everything.
  • Lead and motivate your team, igniting their passion to reach for the stars and achieve sales targets and KPIs.
  • Train and develop your team to be retail rockstars, always looking to enhance their skills and performance.
  • Master the inventory realm, ensuring stock levels are always maintained and our customers have everything they need.
  • Craft a shopping experience that is visually stunning and above all, safe.
  • Collaborate with fellow leaders and departments to achieve overall store success.

About you

  • A solid track record in retail leadership, with a passion for delivering exceptional customer experiences.
  • Outstanding ability to communicate and forge connections with your team and customers alike.
  • You are a leadership legend, building a team of retail rockstars who can take on any challenge.
  • Ability to thrive in a fast-paced environment and juggle shifting priorities like a pro.
  • Ready to dive in head first, never afraid to get your hands dirty to ensure everything runs smoothly.

Our culture

At Officeworks, you're part of the family. We celebrate our team's uniqueness, embracing inclusion and diversity, and take pride in being good humans with every decision we make. As part of the Officeworks team, you'll enjoy these great benefits:

  • Monthly Rostered Days Off (RDOs) in addition to your standard leave entitlements.
  • Generous team member discounts across Officeworks, Bunnings, Kmart, Target, and Catch.
  • Great work-life balance, with only one weekend shift required every three weeks.
  • Industry-leading Growing Families policy.

As a Retail Department Leader at Officeworks, you'll be part of a dynamic retail environment where your leadership skills will make a difference.

Officeworks is an equal opportunity employer, committed to creating an inclusive environment for all employees.


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