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Enterprise Solutions Consultant

1 month ago

Lake Argyle, Australia Collibra Full time
Role Overview

We are seeking an experienced Enterprise Solutions Consultant to join our team at Collibra.

About the Role

This is a critical position that requires a strong understanding of customer success, SaaS account management, and solution implementation. The ideal candidate will have a proven track record of driving adoption, identifying/remediating risk, and delivering business value to customers.

Key Responsibilities
  • Collaborate with customers to build and execute customer success plans, educate customers on Collibra best practices, drive adoption and growth.
  • Identify critical needs of customers and map appropriate resources cross-functionally including product management, education, support, professional services, coaching, and partners.
  • Lead business reviews and complex workshops with customers, driving executive engagement to gain sponsorship for Collibra.
  • Quantify and communicate business value of Collibra to customer executives.
  • Lead internal projects to improve, scale, and evangelize the customer success function within Collibra.
  • Partner closely with the Sales team and other internal stakeholders to provide input into account planning and proactively identify growth opportunities.
Requirements
  • 5-6 years of experience managing large enterprise SaaS accounts.
  • Proven track record of driving adoption and identifying/remediating risk with the goal to drive renewal, cross-sell, and up-sell.
  • Experience supporting a high volume of accounts, identifying gaps, and improving adoption.
  • Experience carrying and achieving quota.
  • Worked in a non-traditional office environment with virtual teams and remote work.
Benefits

Collibra offers a comprehensive benefits package, including competitive compensation, health coverage, paid time off, and professional development opportunities. We strive to remain locally competitive and globally equitable, providing flexible offerings to support your diverse range of circumstances and life events.