Community Leader
4 weeks ago
Aveo Village Manager Opportunity
Are you passionate about creating a welcoming and caring environment for seniors? Do you have a knack for building strong relationships and delivering exceptional customer service? We're seeking a Village Manager to join our team at Aveo Kingston Green.
About the Role
As a Village Manager, you'll be responsible for leading our community team to deliver a high-quality service to residents. You'll work closely with the Regional Operations Manager to create a culture of customer service and ensure the smooth operation of our community. Your key responsibilities will include:
- Coordinating resident and community engagement activities
- Implementing marketing and sales strategies
- Managing day-to-day operations
- Developing improvements to internal processes
What We Offer
We're committed to providing a supportive and inclusive work environment that allows our team members to grow and develop their careers. As a Village Manager, you'll enjoy:
- Up to 12 weeks paid parental leave
- 2 additional 'All About Me' leave days per calendar year
- Ability to purchase additional annual leave
- Opportunities for further career development
What You'll Bring
To be successful in this role, you'll need:
- Experience in a front-line customer-facing role (retirement industry experience or a related industry)
- Highly developed interpersonal skills
- Demonstrated experience in customer engagement and satisfaction
- Budget development and management skills
- Strong administration skills
- Strong property management skills (preventative maintenance)
- Ability to work autonomously
- Intermediate to Advanced user of the Microsoft Suite (Outlook, Word, Excel, PowerPoint)
- High-level written and verbal communication and negotiation skills
- Tertiary qualification in business or related discipline (desirable)
About Aveo
Aveo is a leader in retirement living, with 30 years' experience. We provide a stable and supportive environment for our team members to grow and develop their careers. Our in-house range of services is holistic, supporting our customers in their independence for as long as possible. We're a dedicated group of over 1900 caring, friendly team members; united with our core values; Kindness, Care and Respect. Together we create thriving communities that help retired Australians be their best selves.
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