Community Leader

4 weeks ago


Melbourne, Victoria, Australia Aveo Full time

Aveo Village Manager Opportunity

Are you passionate about creating a welcoming and caring environment for seniors? Do you have a knack for building strong relationships and delivering exceptional customer service? We're seeking a Village Manager to join our team at Aveo Kingston Green.

About the Role

As a Village Manager, you'll be responsible for leading our community team to deliver a high-quality service to residents. You'll work closely with the Regional Operations Manager to create a culture of customer service and ensure the smooth operation of our community. Your key responsibilities will include:

  • Coordinating resident and community engagement activities
  • Implementing marketing and sales strategies
  • Managing day-to-day operations
  • Developing improvements to internal processes

What We Offer

We're committed to providing a supportive and inclusive work environment that allows our team members to grow and develop their careers. As a Village Manager, you'll enjoy:

  • Up to 12 weeks paid parental leave
  • 2 additional 'All About Me' leave days per calendar year
  • Ability to purchase additional annual leave
  • Opportunities for further career development

What You'll Bring

To be successful in this role, you'll need:

  • Experience in a front-line customer-facing role (retirement industry experience or a related industry)
  • Highly developed interpersonal skills
  • Demonstrated experience in customer engagement and satisfaction
  • Budget development and management skills
  • Strong administration skills
  • Strong property management skills (preventative maintenance)
  • Ability to work autonomously
  • Intermediate to Advanced user of the Microsoft Suite (Outlook, Word, Excel, PowerPoint)
  • High-level written and verbal communication and negotiation skills
  • Tertiary qualification in business or related discipline (desirable)

About Aveo

Aveo is a leader in retirement living, with 30 years' experience. We provide a stable and supportive environment for our team members to grow and develop their careers. Our in-house range of services is holistic, supporting our customers in their independence for as long as possible. We're a dedicated group of over 1900 caring, friendly team members; united with our core values; Kindness, Care and Respect. Together we create thriving communities that help retired Australians be their best selves.


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