Customer Service Coordinator

4 weeks ago


Adelaide, South Australia UniLodge Full time

About the Role:

UniLodge is seeking a highly skilled and motivated Customer Service Coordinator to join our team. As a key member of our front desk operations, you will be responsible for providing exceptional customer service to our residents, responding to their queries, and ensuring their overall experience is positive and memorable.

Key Responsibilities:

  • Perform all duties associated with the operation of the front desk, including customer service, incoming and outgoing mail, filing, and other administrative tasks.
  • Provide courteous, efficient, and professional service to exceed resident expectations.
  • Respond to resident queries related to their student residency, studies, general needs, and overall wellbeing.
  • Conduct room inspections to ensure the property is maintained to a high standard.
  • Assist with managing the property-specific areas process.

Requirements:

  • Demonstrated experience or background in administration, real estate, or accommodation.
  • Prior experience working within a fast-paced environment.
  • Exceptional customer service skills, verbal and written communication, and time management skills.
  • Intermediate to advanced computer skills.
  • Strong telephone etiquette and ability to build rapport.
  • Well-rounded organisational skills.
  • Awareness and empathy for the diverse groups and backgrounds within the UniLodge community.

What We Offer:

UniLodge is committed to providing a positive and supportive work environment, with opportunities for career growth and development. We offer a range of benefits, including access to ongoing training and career growth opportunities, performance recognition programs, and tools and resources to support mental health and wellbeing.



  • Adelaide, South Australia Astrum Full time

    Job Title: Customer Service CoordinatorAstrum is seeking a highly organized and detail-oriented Customer Service Coordinator to join their team in Adelaide. As a key member of the customer service team, you will be responsible for coordinating service jobs and scheduled maintenance for clients.Key Responsibilities:Coordinate service jobs from start to...


  • Adelaide, South Australia Orora Group Full time

    About the RoleThe Customer Service Coordinator will be responsible for providing day-to-day customer service through ordering, invoicing, and stock management. This role requires strong communication skills and the ability to work effectively with customers and internal stakeholders.Key ResponsibilitiesVerify stock availability and allocate stock as...


  • Adelaide, South Australia Astrum Full time

    About the RoleAstrum is seeking a highly organized and customer-focused Service Delivery Specialist to join their team in Adelaide. As a key member of the customer service team, you will be responsible for coordinating service jobs and scheduled maintenance for clients.Key ResponsibilitiesPlan, assign, and coordinate service schedules to ensure timely...


  • Adelaide, South Australia Astrum Full time

    About the RoleWe are seeking a highly organized and customer-focused Customer Service Coordinator to join our team in Adelaide. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients and ensuring that their needs are met in a timely and efficient manner.Key ResponsibilitiesCoordinate service...


  • Adelaide, South Australia VISY Full time

    At VISY, we are committed to powering the circular economy and making a positive impact on the environment. Over 75 years, we have grown to become a leading player in the packaging, remanufacturing, and recycling industry.We believe that materials are not truly recycled until they have been transformed into new products. As a Sales Administrator at VISY, you...


  • Adelaide, South Australia Astrum Full time

    About the Role:As a Customer Service Operations Coordinator at Astrum, you will play a vital part in delivering exceptional service to our clients. This role requires a skilled professional who can coordinate service jobs from start to finish, ensuring seamless customer experiences and timely project completion.Key Responsibilities:Plan, assign, and...


  • Adelaide, South Australia Wormald Full time

    Wormald, a leading provider of fire protection solutions, is seeking a skilled Customer Service Coordinator to join our team in Adelaide, SA.About Us:We have been designing, installing, and servicing fire protection systems since 1889.Our brand has an excellent reputation and firmly established presence in the industry.Job Description:The successful...


  • Adelaide, South Australia UniLodge Full time

    Our UniLodge team is seeking a Customer Service Coordinator to join our dynamic environment. In this role, you will be responsible for providing exceptional customer service, managing the front desk, and performing administrative tasks. Key responsibilities include responding to resident queries, conducting room inspections, and assisting with property...


  • Adelaide, South Australia UniLodge Full time

    About the Role:We are seeking an administrative professional to join our team as a Customer Service Coordinator. In this role, you will provide exceptional customer service, perform administrative tasks, and contribute to the overall success of our property.Key Responsibilities:Provide courteous and efficient service to residents and guestsPerform...


  • Adelaide, South Australia Beaumont Tiles Full time

    Customer Service Coordinator RoleWe are seeking a skilled Customer Service Coordinator to join our Residential Sales team at Beaumont Tiles. As a key point of contact, you will provide exceptional support to clients with queries about products, orders, and deliveries.Key Responsibilities:Liaise directly with builders, sales representatives, and internal...


  • Adelaide, South Australia VISY Full time

    Visy is a leading company in the circular economy, closing the loop between packaging, remanufacturing and recycling. Our journey spans over 75 years, with a workforce of 7,000 employees and 150 global operations across Australia and New Zealand.We believe materials are not recycled until they've been made into new products. Our mission is to collect and...

  • Service Coordinator

    1 week ago


    Adelaide, South Australia Astrum Full time

    Astrum is a National Security & Electrical Services company delivering professional trade solutions. Due to unprecedented growth across SA, we are seeking a Service Coordinator to join our team in Adelaide.Reporting to the Customer Service Manager, this role involves day-to-day coordination of service jobs and scheduled maintenance for clients. Key...


  • Adelaide, South Australia Davies Stewart Full time

    Davies Stewart is a trusted recruitment partner in the Australian market. The estimated salary for this role is around $60,000 - $80,000 per annum.Job DescriptionThe Customer Service Specialist will report directly to the Aftermarket Value Stream Manager, ensuring efficient administration and exceptional support. This temporary full-time position is located...


  • Adelaide, South Australia Canon Full time

    About the RoleThe Customer Service and Mailroom Coordinator plays a crucial role in ensuring the efficient handling and distribution of mail within the organisation. Key Responsibilities: General administrative duties, including data entry and record-keeping Mail sorting and distribution to various points in multiple sites Pickups and deliveries of mail and...


  • Adelaide, South Australia Wormald Full time

    We are seeking a highly motivated and organized Customer Service Coordinator to join our team at Wormald in Adelaide, SA. This is a full-time position offering competitive compensation and benefits.As a Customer Service Coordinator, you will be responsible for scheduling technicians to service and maintenance jobs, coordinating resources, and liaising with...


  • Adelaide, South Australia Astrum Full time

    Astrum Recruitment is seeking a skilled Customer Service Coordinator to join their team in Adelaide.About the RoleThe Customer Service Coordinator will provide day-to-day coordination of service jobs and scheduled maintenance for clients. This includes planning, assigning, coordinating, and prioritizing service schedules.ResponsibilitiesCoordinate service...


  • Adelaide, South Australia Astrum Full time

    About UsAstrum is a National Security & Electrical Services company delivering professional trade solutions that guarantee peace of mind and foster long-lasting relationships built on trust.We are currently seeking a Customer Service Coordinator to join our team in Adelaide, providing day-to-day coordination of service jobs and scheduled maintenance for...


  • Adelaide, South Australia Suncorp Group Full time

    Salary: $65,000 - $85,000 per annumAbout the Role:Suncorp Group is a leading insurance provider seeking an experienced Customer Service Excellence Coordinator to join their Claims team in Adelaide. This full-time opportunity offers 37.5 hours per week and is a great chance to build a long-term career with a reputable organization.Key Responsibilities:Support...


  • Adelaide, South Australia Astrum Full time

    Customer Service CoordinatorLocation: Adelaide, AustraliaAbout the RoleWe are seeking a Customer Service Coordinator to join our team in Adelaide.Your Key ResponsibilitiesCoordinate service jobs from start to finish, including job creation and invoicing.Provide support and create an environment of teamwork, mutual respect and trust.Assist with the...


  • Adelaide, South Australia SA Health Full time

    About the RoleThe Customer Service Officer reports to the Administration Coordinator and is responsible for the provision of a high quality, confidential; customer focused administrative service to clients, staff and visitors of the Royal Adelaide Hospital and The Queen Elizabeth Hospital. This is achieved by responding to general frontline and telephone...