Technical Support Associate

2 days ago

Sydney, New South Wales, Australia beBeeCustomerSupport Full time $90,000 - $120,000
Job Title:

A Technical Support Associate position has become available in our Sydney office.

This role involves working with a talented team to provide exceptional customer service and resolve technical challenges.

Key Responsibilities:
  • Deliver end-user support, infrastructure management, and audiovisual assistance for the Sydney community.
  • Diagnose and troubleshoot end-user computing issues from analysis to testing and follow-up.
  • Collaborate with internal partners to process support requests and incidents.
  • Assist with triage and escalation of server, system, or network issues.
  • Manage accurate inventory of equipment.
  • Provide hands-on and remote support for teleconferencing systems and AV presentation equipment.
What You'll Get:
  • Competitive compensation package.
  • Opportunities for career growth and development.
  • Innovative work environment.
  • Commitment to diversity and inclusion.

If you're interested in making a real impact, we invite you to apply for this opportunity.

We strive to create an inclusive workplace where everyone feels valued and supported.

About Our Team:

Our team is passionate about delivering exceptional customer service and leveraging cutting-edge technology to drive success.

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