Associate Technical Analyst

2 days ago

Sydney, New South Wales, Australia Varicent Full time
  • Req#: f9e94a9c-9da1-4d04-bca5-a140c11b360aAssociate Technical Analyst - RemoteSydney / Technical Support / Full Time / Remote Apply for this job A named leader by Forrester in the sales performance management space, Varicent was founded in 2005 when we pioneered sales performance management software. Evolving quickly to become the fastest growing software company in North America according to Deloitte's Fast 50 in 2010, Varicent was acquired by IBM in 2012 and has since been re-founded as an independent global business serving mid-size and enterprise clients with our full suite of solutions to assist in smarter territory and quota planning, efficient lead to revenue operations, and the fastest and most flexible way to pay sellers accurately and on-time. We are looking for talented, driven people that can make an impact across our organization. As an
Associate Technical Analyst, you will have the opportunity to work side-by-side with some of the most experienced technology leaders for both on-premise and SaaS products to support our customers/business partners and connect with them by telephone, email and social media e.g. connection sites, forums and other state of the art communication methods. You will also be exposed to a variety of technologies and take responsibility for the creation of a positive customer experience. Technical Analysts are at the center of our after sales value proposition to our clients and you will lead conversations and coordinate activities with experts and leaders across departments and divisions in Varicent.What you will do:
  • Resolve technical problems in all areas of assigned products by troubleshooting incidents, collecting detailed problem description, traces and log files, and then replication of the issue.
  • Regularly communicate the progress of your investigation with the client while ensuring all related records are properly updated in our CRM system.
  • Cross collaboration with developers and peers will become part of your daily routines.
  • Sharing best practices for the utilization and deployment of Varicent products is elementary to your customer communication and you will help customers maximize their product's business value.
  • Meet support KPI targets and SLAs
What you will bring:
  • Fluency in English
  • Fluency in Japanese is an asset
  • Minimum 1 years experience in a technical client facing role
  • General software troubleshooting skills (broad experience in logical problem-solving)
  • Familiar with client server architecture
  • Experience working with and troubleshooting web-based applications
  • Ability to communicate clearly (both verbally and in written form) technical instructions to people with limited experience
Varicent is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you require accommodation at any time during the recruitment process please email accomodations@varicent.com Varicent is also committed to compliance with all fair employment practices regarding citizenship and immigration status. By applying for a position at Varicent and/or by using this portal, you declare and confirm that you have read and agree to our Job Applicant Privacy Notice and that the information provided by you as part of your application is true and complete and includes no misrepresentation or material omission of fact Apply for this job

Drive high performance and maximize revenue using vital data, insights, and tools through Varicent's suite of sales and revenue performance management solutions.

Notice

Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.

Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.

An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report . NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.

#J-18808-Ljbffr

  • Technical Business Analyst

    4 weeks ago

    Sydney, New South Wales, Australia Experis Australia Full time

    Technical Business Analyst - Data Migration Technical Business Analyst - Data Migration Get AI-powered advice on this job and more exclusive features.We are looking for an experienced Technical BA with extensive banking domain experience for a client based in Sydney.Key Requirements: Hands-on experience in data migration projects within financial services ...

  • Technical Business Analyst

    2 weeks ago

    Sydney, New South Wales, Australia Experis Australia Full time

    Technical Business Analyst - Data Migration Technical Business Analyst - Data Migration Get AI-powered advice on this job and more exclusive features.We are looking for an experienced Technical BA with extensive banking domain experience for a client based in Sydney.Key Requirements: Hands-on experience in data migration projects within financial services...

  • Associate Analyst, It Support

    2 weeks ago

    Sydney, New South Wales, Australia ResMed Inc Full time

    Associate Analyst, IT Support page is loaded Associate Analyst, IT Support Apply locations Sydney, NSW, Australia time type Full time posted on Posted Yesterday job requisition id JR_042706 Global Technology Solutions (GTS) at Res Med is a division dedicated to creating innovative, scalable, and secure platforms and services for patients, providers, and...

  • Technical Business Analyst

    2 weeks ago

    Sydney, New South Wales, Australia Police Bank Ltd. Full time

    Get AI-powered advice on this job and more exclusive features.Police Bank is one of Australia's fastest growing Mutual Banks. We are a progressive, purpose-driven financial institution, and we pride ourselves on offering a competitive range of financial products and services, all of which have been created with the needs of our members front of mind.What are...

  • Technical Business Analyst

    4 weeks ago

    Sydney, New South Wales, Australia NOVON Full time

    Join to apply for the Technical Business Analyst role at NOVONJoin to apply for the Technical Business Analyst role at NOVONGet AI-powered advice on this job and more exclusive features.Novon is a boutique Tech Consulting Company with Blue-chip (ASX50) clients.Join a connected Data and Engineering Community.Novon is a boutique Tech Consulting Company with...

  • Technical Business Analyst

    4 weeks ago

    Sydney, New South Wales, Australia NOVON Full time

    Join to apply for the Technical Business Analyst role at NOVONJoin to apply for the Technical Business Analyst role at NOVONGet AI-powered advice on this job and more exclusive features.Novon is a boutique Tech Consulting Company with Blue-chip (ASX50) clients.Join a connected Data and Engineering Community.Novon is a boutique Tech Consulting Company with...

  • Associate Business Analyst

    3 weeks ago

    Sydney, New South Wales, Australia Technology CII Full time

    Join to apply for the Associate Business Analyst - Finance role at Technology CII1 day ago Be among the first 25 applicantsJoin to apply for the Associate Business Analyst - Finance role at Technology CIIGet AI-powered advice on this job and more exclusive features.This 6 month temporary role offers a unique opportunity to contribute to meaningful...

  • Associate Business Analyst

    3 weeks ago

    Sydney, New South Wales, Australia Technology CII Full time

    Join to apply for the Associate Business Analyst - Finance role at Technology CII1 day ago Be among the first 25 applicantsJoin to apply for the Associate Business Analyst - Finance role at Technology CIIGet AI-powered advice on this job and more exclusive features.This 6 month temporary role offers a unique opportunity to contribute to meaningful...

  • Technical Business Analyst

    4 weeks ago

    Sydney, New South Wales, Australia NTT DATA, Inc. Full time

    Technical Business analyst (Networking and Infra) Technical Business analyst (Networking and Infra) Direct message the job poster from NTT DATA, Inc.Job Title: Technical Business Analyst – Infrastructure & Networking Company: NTT Data Contract Type: 9-Month Contract (High Possibility of Extension) Role Overview: NTT Data is seeking a capable Technical...

  • Associate Analyst, IT Support

    2 weeks ago

    Sydney, New South Wales, Australia ResMed Inc Full time

    Associate Analyst, IT Support page is loadedAssociate Analyst, IT SupportApply locations Sydney, NSW, Australia time type Full time posted on Posted Yesterday job requisition id JR_042706Global Technology Solutions (GTS) at ResMed is a division dedicated to creating innovative, scalable, and secure platforms and services for patients, providers, and people...