
Improve Data Quality Specialist
24 hours ago
As a key member of our team, you will play a vital role in ensuring the accuracy and reliability of our data within our CRM system.
The successful candidate will have responsibility for creating and delivering 'ready-to-send' data files for campaigns based on donor behaviour and data briefs.
Key Responsibilities:
- Manage and maintain accurate data within the CRM system to support fundraising activity and maintain data integrity.
- Create and deliver 'ready-to-send' data files for campaigns based on donor behaviour and data briefs to support targeted engagement.
- Collaborate with the team to streamline processes, support user testing, and contribute to continuous improvement initiatives.
- Manage supplier data requirements by preparing exports and ensuring accuracy, timeliness, and compliance with protocols.
- Contribute to projects that enhance the supporter experience and improve team outcomes.
- Ensure compliance with data privacy and security regulations, and assist with training and general data support as needed.
- 1-3 years of relevant experience in an administrative data role, preferably within a fundraising or non-profit environment.
- Attention to detail and natural problem-solving ability to ensure data accuracy and resolve issues efficiently.
- Advanced Microsoft Excel skills, including formulas, lookups, data integrity checks, and duplicate management.
- Experience with CRM/database systems, including importing/exporting data and maintaining clean records.
- Strong organisational skills with the ability to manage competing priorities and meet tight deadlines.
- Excellent communication skills – both written and verbal – including a professional and confident telephone manner.
- We're driven by purpose not tasks; it's about being part of an organisation where, whatever your role, you make a difference each day to people's lives.
- We offer flexibility so you can look after your well-being and commitments, getting the very best from life professionally and personally.
- Our organisation is passionate about making a difference for people who live, work and travel in remote, rural, and regional Australia.
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