HR Generalist
4 weeks ago
About the Role:
We are seeking an experienced HR Generalist to join our team at Charterhouse. As a key member of our HR team, you will provide essential support and guidance across a broad range of HR functions.
Key Responsibilities:
- Provide advice on HR policies, processes, and procedures to employees.
- Respond to tier 1 HR inquiries via a ticketing system, ensuring timely and accurate resolution.
- Manage the phone support rotation with your team.
- Support the team with HR system updates, including changes and improvements to processes.
- Coach and educate employees on how to use self-service tools.
- Escalate complex matters to relevant HR teams and collaborate with P&C stakeholders as needed.
- Manage employee lifecycle activities such as onboarding, offboarding, contract management, and background checks.
- Participate in continuous improvement initiatives to enhance employee experience and promote self-service.
Key Qualifications & Experience:
- 3+ years of experience in a generalist HR role, with strong knowledge of Victorian employment law and Fair Work.
- High attention to detail and exceptional customer service skills.
- Experience with HRIS, especially Workday, is highly preferred.
- Excellent communication skills and the ability to influence stakeholders at all levels.
- Strong organizational skills, able to prioritize competing tasks and work to service level agreements.
Benefits:
- $400 per day inclusive of super.
- Hybrid work model (50% in-office, with an anchor day on Thursdays).
- Contract role until the end of March 2024.
We value diversity and welcome unique contributions of all people. If this sounds interesting, please apply online with your CV, including a cover letter.
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