HR Generalist

4 weeks ago


Melbourne, Victoria, Australia Charterhouse Full time

About the Role:

We are seeking an experienced HR Generalist to join our team at Charterhouse. As a key member of our HR team, you will provide essential support and guidance across a broad range of HR functions.

Key Responsibilities:

  • Provide advice on HR policies, processes, and procedures to employees.
  • Respond to tier 1 HR inquiries via a ticketing system, ensuring timely and accurate resolution.
  • Manage the phone support rotation with your team.
  • Support the team with HR system updates, including changes and improvements to processes.
  • Coach and educate employees on how to use self-service tools.
  • Escalate complex matters to relevant HR teams and collaborate with P&C stakeholders as needed.
  • Manage employee lifecycle activities such as onboarding, offboarding, contract management, and background checks.
  • Participate in continuous improvement initiatives to enhance employee experience and promote self-service.

Key Qualifications & Experience:

  • 3+ years of experience in a generalist HR role, with strong knowledge of Victorian employment law and Fair Work.
  • High attention to detail and exceptional customer service skills.
  • Experience with HRIS, especially Workday, is highly preferred.
  • Excellent communication skills and the ability to influence stakeholders at all levels.
  • Strong organizational skills, able to prioritize competing tasks and work to service level agreements.

Benefits:

  • $400 per day inclusive of super.
  • Hybrid work model (50% in-office, with an anchor day on Thursdays).
  • Contract role until the end of March 2024.

We value diversity and welcome unique contributions of all people. If this sounds interesting, please apply online with your CV, including a cover letter.


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