Front Office Ambassador

8 hours ago

Sydney, New South Wales, Australia beBeeCustomerService Full time $61,256 - $98,767

Front Office Ambassador

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We are seeking a highly skilled and charismatic Front Office Ambassador to join our dynamic team. The successful candidate will be the first point of contact for our guests, ensuring their stay is nothing short of exceptional.

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About the Role:

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  • Welcoming and registering guests in a professional and friendly manner">
  • Handling check-ins and check-outs with ease, even in high-pressure situations">
  • Processing credit card payments and managing cash and company accounts with precision">
  • Assisting with group check-ins and ensuring seamless communication">
  • Operating telephones and responding to internal and external requests">
  • Securely storing and delivering guest luggage with a smile">
  • Delivering items of request to guest rooms promptly and efficiently">
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About You:

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  • A warm and welcoming personality that makes our guests feel at home">
  • Excellent communication and interpersonal skills">
  • The ability to inspire and motivate your team">
  • Fluency in English and knowledge of the local area">
  • A can-do attitude and a willingness to learn and grow">
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About Us:

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  • Join a dynamic and innovative international group committed to building a global brand">
  • Get to know our hotels and enjoy free stays up to 10 nights per year as an employee">
  • Take advantage of being part of Ennismore and receive generous discounts at our bars, restaurants, and hotels worldwide">
  • Experience a creative and rewarding work environment where you can challenge the norm">
  • Access Accor's ALL Heartists program for exclusive offers, experiences, and discounts">
  • A competitive package and plenty of opportunities for development">
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