Operations Logistics Specialist

1 day ago

Sydney, New South Wales, Australia beBeeLogistics Full time $80,000 - $110,000

Logistics Operations Specialist

The Logistics Operations Specialist is an integral part of ensuring customer satisfaction by resolving logistics-related issues promptly and efficiently.

Key Responsibilities:
  • Proactively resolve all logistics-related customer complaints in a timely manner
  • Provide real-time visibility on customer backorders to facilitate effective inventory management
  • Manage customer returns across the Order To Cash process with accuracy and attention to detail

To excel in this role, you will need excellent communication skills, strong problem-solving abilities, and the capacity to work effectively in a fast-paced team environment. A solid understanding of logistics processes and procedures is essential for success.

Requirements:
  • A high school diploma or equivalent is required; a degree in logistics, supply chain management, or a related field is highly preferred
  • Minimum 2 years' experience in a logistics or customer service role is necessary for this position
  • Strong communication and interpersonal skills are crucial for building effective relationships with customers and colleagues
  • Ability to work in a dynamic environment with multiple priorities and deadlines

Hilti Australia offers a dynamic and supportive work environment with opportunities for career growth and development. The company values innovation, teamwork, and customer satisfaction above all else.

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