Senior Retail Operations Manager
4 weeks ago
Overview: Our client is a globally renowned retailer celebrated for its timeless craftsmanship, innovation, and premium quality. They are committed to excellence and provide a dynamic environment that fosters creativity, growth, and exceptional service.
About the Role: As the Senior Retail Operations Manager, you will be responsible for overseeing all aspects of the store's operations, ensuring its success while delivering a remarkable shopping experience for every customer. This role requires strategic planning and execution to drive sales and meet KPIs. You will be the leader of a diverse and talented team, inspiring and developing them to reach their full potential. Operational excellence, including stock management and visual merchandising, will be central to your duties. Building a welcoming and engaging environment for customers while maintaining strong relationships with key stakeholders will also be crucial to the role's success.
About You: The ideal candidate will bring proven experience in managing retail teams, with a strong emphasis on leadership and commercial management. While experience in boutique or high-end retail is desirable, candidates from non-luxury sectors with exceptional leadership capabilities are encouraged to apply. You should have a passion for delivering outstanding customer service and the ability to drive sales and profitability through strong analytical and problem-solving skills. Excellent communication and interpersonal skills are essential for fostering collaboration and engagement within the team. A proactive and results-driven approach with a focus on continuous improvement and innovation will set you apart.
What We Offer: This role offers a competitive salary package with bonus potential, as well as comprehensive training and development opportunities. You will be part of a supportive and inclusive workplace culture in a prestigious retail setting, engaging with a diverse and discerning clientele. With opportunities for career advancement within a globally recognized brand, this is an exceptional chance to elevate your career. We estimate the salary for this position to be around $80,000 - $120,000 per annum, depending on experience.
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