Store Operations Director

13 hours ago


Chadstone, Victoria, Australia Frontline Retail Melbourne Full time

**About the Company**

Frontline Retail Melbourne is a leading activewear retailer, renowned for empowering movement and style. As a key player in the industry, they offer wardrobe essentials that cater to customers living an active lifestyle.

We are seeking a highly motivated Store Operations Director to oversee all aspects of our Chadstone Flagship store, driving efficiency, profitability, and brand consistency.

**Key Responsibilities:**

  • Team Leadership: Recruit, develop, and mentor a high-performing team to deliver exceptional results.
  • Sales & KPIs: Strategically plan and execute sales-driven initiatives to meet targets and drive business growth.
  • Customer Service: Deliver outstanding in-store experiences fostering customer loyalty and retention.
  • Operations: Manage day-to-day operations, including stock management, visual merchandising, and logistics.
  • Performance Management: Monitor key performance indicators (KPIs) and drive improvements through data-driven insights.

The Ideal Candidate:

  • Proven experience in retail leadership within fast-paced environments.
  • Expertise in people management, including performance reviews and succession planning.
  • A track record of achieving sales targets and operational excellence.
  • Exceptional communication and interpersonal skills.
  • Experience in high-volume retail with strong visual merchandising abilities.
  • Competence in stock management and operational efficiency.

What Sets You Apart:

  • A positive, approachable, and energetic personality.
  • Natural leadership abilities with a collaborative, team-focused mindset.
  • Experience managing 15+ staff in high-pressure environments.
  • Passion for delivering superior customer experiences and driving sales.
  • Flexibility to work across various days as required by the business.

About the Role:

This is an exciting opportunity to lead a high-profile flagship store and contribute to the growth of a globally recognised activewear brand. We offer a competitive salary package, including $70,000 + Superannuation, great work-life balance, career progression opportunities, employee discounts, and a supportive culture.



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