Luxury Retail Sales Ambassador
1 week ago
Role Overview:
We are seeking a highly skilled Senior Client Advisor to join our team at Frontline Retail Melbourne. As a key member of our luxury boutique, you will be responsible for delivering exceptional customer service and driving sales growth.
Key Responsibilities:
- Provide personalized shopping experiences for clients, offering expert advice on luxury ready-to-wear collections.
- Build and maintain long-term relationships with clients, ensuring high levels of customer satisfaction and loyalty.
- Demonstrate comprehensive knowledge of luxury fashion trends, brands, and products to assist clients in making informed purchasing decisions.
- Collaborate with colleagues to achieve sales targets and contribute to the overall success of the boutique.
- Manage after-sales services, including alterations and returns, with a focus on exceeding customer expectations.
- Participate in clienteling initiatives and VIP events to enhance the boutique's brand image and attract new clientele.
Qualifications:
- Proven experience as a Client Advisor within the international luxury market.
- Track record of building and maintaining a loyal client base.
- Exceptional communication and interpersonal skills, with the ability to engage and connect with clients.
- In-depth knowledge of luxury fashion brands, trends, and styles.
- Strong organizational skills and attention to detail.
- Ability to work in a fast-paced, high-end retail environment.
- Flexibility to work weekends, holidays, and special events as needed.
Salary and Benefits:
Competitive base salary $60,000 - $80,000 per annum, plus generous commission structure.
Opportunities for development within a prestigious retail setting.
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