Centre Manager

3 weeks ago

Adelaide, South Australia BespokeHR Full time

About the Role:

The Centre Manager will lead the development of an integrated model of clinic-based health service delivery to young people in the region. This role plays a crucial part in developing, implementing, and monitoring the systems that provide intake assessment, screening, engagement, and provision of support for young people, including both individual counselling and group/family-based approaches.

Key Responsibilities:

  • Develop, implement, and review the Clinical Governance Framework to ensure high-quality clinical service delivery.
  • Oversee clinical services across both headspace locations, ensuring service excellence through effective leadership and management of Team Leaders and clinical staff, maintaining alignment with iREACH policies.
  • Lead the development, implementation, and continuous improvement of mental health programs.
  • Provide supervision, professional development, and support to clinical team leaders and staff.
  • Build and maintain collaborative relationships with consortium partners, service providers, and community stakeholders to enhance service delivery.
  • Manage program budgets, ensuring fiscal responsibility and that programs operate within budgetary constraints.
  • Ensure timely and appropriate responses to client inquiries, complaints, and support the Community Engagement team in promoting mental health services within the community.
  • Ensure all services meet statutory and contractual obligations.
  • Promote a safe work environment by implementing and monitoring WHS policies, conducting risk assessments, and ensuring compliance with relevant health and safety regulations.
  • Participate in quality assurance activities, including the development of strategic plans, internal evaluations, and compliance with national standards.

Requirements:

  • Proven experience leading clinics and clinicians across both public and private health settings.
  • Strong knowledge of mental health diagnostic and classification systems.
  • Qualifications in business or health management are viewed favourably.
  • Demonstrated leadership and management abilities with a track record of success.
  • Skilled in resolving conflicts and fostering a positive, collaborative environment.
  • Experienced in building strong relationships with key stakeholders.
  • Experienced in implementing efficient systems and procedures to improve performance.
  • Highly self-motivated with a dynamic personality, able to lead health service development autonomously.
  • Excellent written and verbal communication skills.
  • Proficient in Microsoft Office and related software.
  • Proven skills in decision making, problem solving, time management, and setting priorities to achieve program outcomes.

What We Offer:

  • Competitive remuneration with salary packaging benefits to boost your take-home pay.
  • Flexible working arrangements, including Rostered Day Off (RDO).
  • 5 weeks of annual leave, plus bonus annual leave for your birthday.
  • Access to Employee Assistance Programs.
  • Strong focus on professional development as part of your employment package.

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