Fitness First Member Support Consultant

2 days ago


Melbourne, Victoria, Australia Fitness First Full time
Unlock Your Potential with Fitness First

Are you a people person with a passion for fitness? Do you thrive in a fast-paced environment where no two days are the same? We're seeking a highly motivated and customer-focused individual to join our team as a Member Support Consultant at Fitness First.

About the Role

As a Member Support Consultant, you will be the face of Fitness First, interacting with members and potential customers to drive membership growth and retention. Your primary responsibilities will include:

  • Proactively contributing to club sales budgets through sales promotions and referrals campaigns
  • Generating and converting high-quality sales leads through community outreach and referrals
  • Providing exceptional customer service to members and potential customers
  • Creating personalized member journeys through positive and engaging interactions
  • Achieving successful outcomes to member inquiries and concerns
What We Offer

We're proud to offer a competitive package including base salary, super, and uncapped commission. You'll also receive a complimentary Platinum Fitness First membership, anniversary leave days, and an additional free gym membership for friends and family as part of our recognition for service awards. Plus, you'll have opportunities for career growth and development through our Gold Certification and Emerging Leader awards.

About Fitness First

Fitness First is part of Fitness and Lifestyle Group, a leading fitness and lifestyle company with over 500 physical locations across Australia, New Zealand, Vietnam, Singapore, and Thailand. We're committed to empowering our team members to be their authentic selves and creating a positive and inclusive work environment.

We welcome applications from Aboriginal and Torres Strait Islander People, people of all ages, race, sex, intersex status, gender identity, sexual orientation, people with a disability, and from other diverse backgrounds.



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