Retail Operations Lead for Luxury Boutique

18 hours ago


Bondi Junction, New South Wales, Australia Camilla Australia Full time
About Camilla Australia

Camilla is an international luxury retailer with a unique and adventurous spirit.

Job Description

We are seeking a highly experienced Retail Operations Lead to join our team at our boutique store. The successful candidate will be responsible for the day-to-day operations of the store, leading a team of retail staff, and delivering an exceptional customer experience.

Key Responsibilities:
  • Maintain the highest level of service to our retail customers
  • Have extensive product knowledge and act as the storyteller of Camilla
  • Lead the store team by example using the Camilla values
  • Meet key performance indicators (KPIs) and coach others to achieve theirs
  • Take responsibility for the store's visual merchandising and sensory experience
  • Implement innovative approaches to retain and attract customers
  • Ensure the store and its staff meet Camilla's standards
Requirements:
  • A confident and bright retailer with strong retail experience (minimum 2 years)
  • An individual who understands customer service and can tailor in-store experiences to each customer
  • Somone who relishes in the beautiful surroundings of the store and wants to maintain this to the highest standard
  • An empathetic and kind leader
  • A retail thoroughbred, with proven experience and success in sales and KPIs
  • A presentable and passionate individual who is a brand ambassador
Perks of Working with Camilla:
  • Amazing training and development opportunities to cement your career in retail
  • A true focus on personal development and growth
  • A supportive national retail tribe
  • Generous discounts, uniform allowances, and access to sample sales
  • Be part of a global and expanding brand
  • Annual education 'Love-In' event at our Head Quarters
  • VIP Clientelling and Exclusive Events
  • Bonuses and Incentives
  • Worldly parties not to miss


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