Retail Operations Lead

4 days ago


Bondi Junction, New South Wales, Australia Camilla Australia Full time

About the Role:

As a key member of our Camilla Australia team, the Retail Operations Lead will be responsible for overseeing the day-to-day operations of our boutique stores. This includes leading the team, managing visual merchandising, and delivering exceptional customer service. The ideal candidate will have a strong background in retail, excellent leadership skills, and the ability to stay up-to-date with the latest trends and fashion styles.

Key Responsibilities:

  • Lead and motivate the store team to achieve sales and customer service targets.
  • Manage visual merchandising and store displays to create an engaging and inviting shopping environment.
  • Develop and implement strategies to improve customer engagement and loyalty.
  • Collaborate with the marketing team to create in-store promotions and events.
  • Monitor and analyze sales data to inform business decisions.

Requirements:

  • Minimum 2 years' experience in a retail leadership role.
  • Strong knowledge of fashion trends and luxury retail.
  • Excellent communication and leadership skills.
  • Ability to work in a fast-paced environment and meet deadlines.
  • High school diploma or equivalent required.


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