Tenancy Expert

4 days ago

Melbourne, Victoria, Australia beBeeHousing Full time $40,000 - $60,000
Housing Coordinator

The Housing Coordinator plays a crucial role in ensuring the seamless operation of Affordable Housing Services.

This position is responsible for delivering exceptional administrative and customer-focused support to the Affordable Housing Department. The main contact for tenants, assisting with various tenancy matters, and offering guidance on housing options are key responsibilities. Additionally, the Housing Coordinator manages paperwork, handles tenant agreements, and maintains accurate records to ensure operational efficiency.

  • Working knowledge of the Residential Tenancy Act
  • Experience in tenancy management (sign-ups, rent arrears, inspections)
  • Well-developed interpersonal and communication skills (written and verbal) with experience liaising with internal and external stakeholders
  • Organisational skills and ability to manage conflicting priorities
  • Problem-solving and influencing skills
  • Ability to recommend strategies to improve service delivery
  • Ability to work effectively with minimal direct supervision
  • Proficiency in Microsoft Office suite (Word, Excel, Outlook) and fast and accurate typing and data entry skills
  • Commitment to maintaining confidentiality
  • Current Victorian Driver's License

Desirable qualifications include formal qualifications relevant to the administrative field (e.g., Certificate in Business Administration or equivalent) and experience in Affordable (social) Housing.

We offer training and development opportunities, salary packaging, meals card benefits, career progression opportunities, board scholarships, employee awards, and an employee assistance program.

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