Regional Account Manager

6 days ago


Toowoomba, Queensland, Australia beBeeRelationship Full time $88,519 - $109,988

About Relationship Management, you can build a career with exceptional growth potential within a culture of purpose and belonging.

Your Key Responsibilities
  • Work with senior managers to manage customer relationships.
  • Attend to client queries ensuring timely and professional responses.
  • Support administration of the customer portfolio, maintaining accurate documentation and files in accordance with policies and procedures.
  • Extract and analyse financial statements, cash flow forecasts and other complex reports providing accurate assessments.
  • Identify acceptable lending risk levels and maximise profit from transactions.
  • Proactively identify and escalate risks and issues related to role responsibilities.
  • Comply with complaint resolution processes to resolve matters and maintain high service standards.
  • Build strong relationships with stakeholders, collaborating to drive a 'one team' approach ensuring effective support and service delivery.
Your Skills and Experience
  • A genuine desire to live and work regionally.
  • Demonstrated experience in roles requiring growth and retention of a customer base.
  • Strong interpersonal skills using appropriate behavioural styles to develop relationships and influence others.
  • Strong communication skills conveying and explaining information coherently and confidently.
  • Strong analytical skills and attention to detail.
  • Ability to make effective decisions in a timely manner.
  • Negotiation skills exploring opportunities for mutual benefit.
  • Financial skills understanding pricing, margin, expense management, and profitability principles.

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