Banking Consultant

21 hours ago

Mackay, Queensland, Australia Australia and New Zealand Banking Group Limited (ANZ) Full time
{"h1": "Banking Consultant Role", "p": "As a Banking Consultant at ANZ, you will play a key role in providing customers with a seamless banking experience. You will be responsible for meeting each customer\u2019s end-to-end financial needs and goals across transaction activities, needs-based conversations, and educating them on digital solutions.

You will be part of a collaborative team and will act as a role model and peer coach to deliver the best possible customer experience.

Key Responsibilities:

* Provide customers with a seamless branch experience
* Be part of a collaborative team and act as a role model and peer coach
* Contribute to a significant uplift in customer engagement and advocacy
* Actively participate in and support bank programs and initiatives
* Ensure compliance with ANZ and branch policies and procedures

Requirements:

* Exceptional customer focus
* Experience in being a user and promoter of technology
* Ability to multi-task and highly adaptable to change and ambiguity
* Willingness to work in a collaborative team environment
* Sound understanding of compliance
* Excellent communication and interpersonal skills

If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.

At ANZ, we are committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself.

We are an equal opportunities employer and welcome applications from everyone.

Apply now to take the next step in your career and join our team of dedicated professionals who are shaping a world where people and communities thrive.

Note: This job posting is for a casual opportunity.

"}

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