Technology Leadership Opportunity

4 weeks ago

Sydney, New South Wales, Australia Ubank Full time
About Us

We empower the digital generation to achieve success with money at Ubank. Our mission is to provide a daily money companion that brings together customer financial insights and smart features.

Job Description

The Engineering Manager role at Ubank involves leading high-performing teams to deliver impactful business and customer outcomes. In the Assisted Channel, you will drive process automation, cost-saving measures, and data-driven practices. You will leverage customer interactions to identify self-service opportunities, improve colleague efficiency, and reduce friction for both customers and internal teams.

Key Responsibilities:
  • Identify new opportunities for the teams to execute that have the most customer or business impact.
  • Maintain clear communication with business stakeholders and the Head of Engineering.
  • Collaborate with Product Owners, Engineers, and Designers to refine tasks and manage delivery commitments.
  • Independently work with other teams to remove blockers and increase delivery efficiency and cadence.
  • Align squad goals with organizational objectives.
  • Provide technical guidance and ensure coding standards and best practices are followed.
  • Identify and prioritize technical debt and balance delivery against business priorities.
  • Foster a culture of continuous improvement which empowers teams to address problems.
  • Stay updated with industry trends and emerging technologies, introducing new concepts and practices to the wider Engineering team.
  • Plan for future capacity needs considering technical dependencies and skill requirements.
  • Involved in hiring processes and attracting top talent into the organisation.
  • Manage and define outcomes from team's engagement and put in place a proactive retention strategy.
Requirements:
  • 8+ years of experience as a Software Engineering Manager.
  • Demonstrated ability to lead multi-stakeholder engineering teams that balance internal operational improvements with customer-facing outcomes.
  • Proven ability in building and retaining versatile, high-performing, and engaged teams, fostering a collaborative culture while aligning technical leadership with stakeholder needs.
  • Come from a technical background, with deep/specialised understanding of the technology stack in an area, with a broad general knowledge of the complete stack (front-end, back-end, infrastructure).
  • Proven track record of delivering reliable, performing secure, and cost-effective projects in an agile environment, with competing priorities.
  • Experience delivering benefits through continuous integration and continuous delivery.
  • Excellent collaboration and communication skills, including technical writing and verbal communication skills to both technical and non-technical audiences.
  • Experience with AWS infrastructure, testing methodologies, security principles and best practices, plus observability and monitoring.
  • Relevant experience, or degree in Computer Science, Software Engineering, or a related field.
  • Certifications in relevant technologies or methodologies (e.g., AWS, Agile) are a plus.
What We Offer:
  • A salary of $180,000 - $220,000 per annum, depending on experience.
  • A hybrid working model, with 3 days in our central Sydney CBD office located above Wynyard station.
  • A highly collaborative and positive culture.
  • Strong internal development & growth opportunities.
  • Other fantastic benefits to support your well-being and career growth.
Our Values:
  • Delight the Customer - We put the customer's best interests at the forefront of everything we do.
  • Agile and Brave - Constantly collaborating in new ways to create something genuinely innovative.
  • Value Each Other - We respect everyone's contribution, embracing a common goal and championing individuality.
  • Frank and Authentic - A high performing team who say what we mean and mean what we say to create a strong team culture.
  • Show Up - We bring our passion, positivity, and sense of fun every day to embrace the challenges of changing the banking game.

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