Delivering Exceptional Client Experiences

14 hours ago

Melbourne, Victoria, Australia beBeeCustomerService Full time $57,064 - $86,000
Job Title: Customer Service Officer

We are seeking a skilled and dedicated customer service professional to join our team.

  1. As a customer service officer, you will be responsible for providing high-quality customer service to students, responding to their inquiries, and resolving any issues in a timely and professional manner.
Key Responsibilities:

You will work alongside others who share your passion for delivering exceptional customer experiences.

  • Detail-oriented multitasking skills, with the ability to communicate effectively both verbally and in writing.
  • Highly developed interpersonal and organisational skills, with proficiency in a variety of software suites and databases.
  • Able to prioritise tasks and troubleshoot issues, working both independently and as an integral part of a team.
Requirements:

To be successful in this role, you will need:

  • Highly developed organisational and administrative skills.
  • Demonstrated behaviours that align with the values of Personal Responsibility, Inspiration, Empowerment, Community, Expertise.
Benefits:

We offer:

  • Reward and Recognition Programs.
  • Learning and Development Programs and Opportunities.
  • Onsite Medical Centre.
  • Café and Restaurant on Campus.
  • Employee Counselling Services.
  • Education Assistance and Study Leave Program.
About You:

We are looking for someone who enjoys working in a dynamic environment and is passionate about delivering exceptional customer experiences.

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