
Schedule and Coordinate
7 days ago
An exciting opportunity has arisen in a fast-growing manufacturing company.
- We are seeking a proactive and good communicator to join our team as a Production & Installation Scheduler.
About the Role
- The successful candidate will communicate with customers to arrange site measurements or installations within lead times.
- Liaising with the Production Manager regarding product lead times is also an essential aspect of this role.
- You will manage installation contractors' workloads, monitor the quality and standards of work, and provide feedback where necessary.
- Engaging with customers regarding rectification work and scheduling appropriately is another key responsibility.
- Working with Sales / Production and Service / Install teams to deliver work while maintaining high customer service levels is also required.
- Reviewing jobs each day and driving completion of work is an important part of this role.
- Reviewing all service work and providing feedback to relevant management is also a key responsibility.
- Identifying training needs for improved service and implementing them where necessary is an ongoing task.
Requirements
- Be proactive and a good communicator.
- A proven relationship builder and problem solver when necessary is required.
- Extreme customer focus with good computer skills is also essential.
- Technician scheduling experience is desirable but not essential.
- High level numeracy and analytical skills are also required.
- Establish relationships with customers and maintain rapport is crucial.
- A structured approach with strong attention to detail is essential.
- Provide solution-based results.
- Previous experience working with made to order product within the building and construction industry would be advantageous or a willingness to learn and develop technical knowledge.
Benefits
- You will have the opportunity to join a supportive team environment.
- Enjoy a challenging and fast moving industry.
- Opportunity for career progression.
About Us
We are a 100% Australian owned manufacturing company.
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