Customer Service Officer

2 weeks ago


Capel, Australia Shire of Capel Full time

We are seeking an enthusiastic and customer-focused individual to join our casual pool. As a Customer Service Officer, you will be the first point of contact for our customers, providing exceptional service and support. Your strong communication skills and ability to work in a team environment will enable you to build strong relationships with internal and external customers.

Key Responsibilities:

  • Provide exceptional customer service and support
  • Assist with basic enquiries and escalate complex issues to relevant teams
  • Receive and process payments and applications
  • Work collaboratively with the team to achieve goals and objectives

Requirements:

  • Strong communication and interpersonal skills
  • Ability to work in a team environment
  • Basic computer skills, including MS Office and databases
  • Good numerical and literacy skills
  • Satisfactory Police clearance

What We Offer:

  • A supportive and inclusive work environment
  • Opportunities for professional development and growth
  • A competitive hourly rate and casual loading
  • A strong focus on employee wellbeing and safety

We value diversity and encourage applications from individuals of diverse backgrounds to join our team.



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