Customer Service Officer
2 weeks ago
We are seeking an enthusiastic and customer-focused individual to join our casual pool. As a Customer Service Officer, you will be the first point of contact for our customers, providing exceptional service and support. Your strong communication skills and ability to work in a team environment will enable you to build strong relationships with internal and external customers.
Key Responsibilities:
- Provide exceptional customer service and support
- Assist with basic enquiries and escalate complex issues to relevant teams
- Receive and process payments and applications
- Work collaboratively with the team to achieve goals and objectives
Requirements:
- Strong communication and interpersonal skills
- Ability to work in a team environment
- Basic computer skills, including MS Office and databases
- Good numerical and literacy skills
- Satisfactory Police clearance
What We Offer:
- A supportive and inclusive work environment
- Opportunities for professional development and growth
- A competitive hourly rate and casual loading
- A strong focus on employee wellbeing and safety
We value diversity and encourage applications from individuals of diverse backgrounds to join our team.
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