
Reinsurance Recovery Specialist
19 hours ago
Job Description:
We are seeking a detail-oriented and analytical professional to manage the end-to-end reinsurance recovery process.
This involves verifying recoveries, issuing billing and fixing discrepancies. The successful candidate will be the first point of contact for APAC claims recovery queries - supporting internal teams, reinsurers and brokers.
The ideal candidate will have a solid understanding of reinsurance (Treaty & FAC) and claims recovery processes. They should also have experience in reinsurance operations, claims processing or a related analytical role.
A strong analytical and Excel skills are required, with the ability to manage complex data with accuracy. Clear, confident communication skills to work across multiple teams are also essential.
Key Responsibilities:
- Manage the end-to-end reinsurance recovery process, verifying recoveries, issuing billing and fixing discrepancies.
- Act as first point of contact for APAC claims recovery queries - supporting internal teams, reinsurers and brokers.
- Keep process documentation current - RACIs, workflows, compliance records.
- Resolve Treaty and Facultative transaction issues in partnership with Underwriting Ops and RI Ops.
- Support large loss analysis, premium processing reviews, and UAT for new systems.
- Contribute to continuous improvement initiatives to make operations leaner and more robust.
Requirements:
- Solid understanding of reinsurance (Treaty & FAC) and claims recovery processes.
- Experience in reinsurance operations, claims processing or a related analytical role.
- Strong analytical and Excel skills - able to manage complex data with accuracy.
- Clear, confident communication skills to work across multiple teams.
Benefits:
- Competitive salary + short-term incentive program
- Generous parental leave and hospital excess reimbursement
- Extra paid leave each year and a paid volunteer day
- Employee Assistance Program for mental, physical and financial well-being
- Training, qualifications support and development planning
- Opportunities to travel and work with senior leaders across the region
- Recognition through programs like Star Awards
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