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Client Services Representative

2 months ago


Rockhampton, Queensland, Australia Bendigo Bank Full time

Elevate Your Career with Bendigo Bank

About You

Are you seeking a role where your contributions truly matter to both clients and the community? In this dynamic position, you will assist customers in achieving their financial aspirations while enjoying a diverse work environment. You will adapt to evolving circumstances as we embrace digital transformation, guiding and empowering our clients in their online banking journeys.

Your Qualifications

  • Proven experience in customer service or sales settings
  • Track record of consistently meeting sales targets
  • Confidence in engaging with clients both in person and via phone
  • Passion for sharing insights about our unique banking approach
  • Background in banking and finance is advantageous but not mandatory

Role Overview

As we strive to be Australia's preferred banking institution, your role as a Customer Advisor will be pivotal. You will represent the branch and the organization, utilizing your knowledge to assist clients with transactions, educate them on our digital tools, and recommend products and services that align with their financial objectives. Building strong community connections will be essential as you support clients and contribute to enhancing local well-being. Collaboration and camaraderie will be vital as you work towards shared goals, all while maintaining a culture that prioritizes risk management and compliance.

About Bendigo Bank

Bendigo Bank stands out as an employer of choice, dedicated to fostering community prosperity. We are proud to be the only bank headquartered outside a capital city, and as part of the Bendigo and Adelaide Bank Group, we offer a wealth of opportunities while retaining our community-focused ethos.

Why Choose Us?

Become part of a supportive team that values work-life balance and flexibility. We encourage your professional growth through comprehensive training and development opportunities, ensuring you can excel in your role. Your unique contributions are what make us a leading bank.

If you resonate with our values and community commitment, this role may be the perfect fit for you.