Customer Value Expert

2 weeks ago


Blacktown, New South Wales, Australia Bupa Full time

About the Role

We are seeking a skilled Customer Value Expert to join our team at Bupa. As a Customer Value Expert, you will be responsible for providing individual recommendations of the most suitable health and wellbeing products based on customer needs, showcasing the value and benefits of these products for easy decision making.

Key Responsibilities

  • Work within the wider community to develop business and community-based relationships that promote the Bupa brand and products and the acquisition of new members.
  • Take a 'customer first' approach, assisting existing Bupa members in their day-to-day transactions, ensuring customers understand the full value of their health insurance product, and providing solutions to any identified concerns or needs.
  • Educate members on all the benefits they can access.

About Bupa

We believe in being good people and helping others whenever we can. This includes our customers, communities, and our people. We support our employees to be the best version of themselves, physically and mentally, so they can be the best support for our customers.

What We Offer

We reward our people and celebrate their success. From providing initiatives that develop careers to looking after our people's health, wellbeing, and futures, we care for our people so they can care for our customers.


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