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Customer Success Manager

2 months ago

Perth, Western Australia Seequent Full time
Customer Success Manager

About the Role

We are seeking a highly skilled Customer Success Manager to join our team at Seequent. As a Customer Success Manager, you will be responsible for developing and maintaining strong relationships with our customers, ensuring they derive maximum value from our products and services.

Key Responsibilities

  • Develop and execute customer success plans to drive growth and retention
  • Build and maintain strong relationships with customers, understanding their business needs and goals
  • Provide technical support and guidance to customers, ensuring they are proficient in using our products
  • Identify and pursue new business opportunities within existing customer accounts
  • Collaborate with cross-functional teams to ensure seamless customer experience

Requirements

  • 3+ years of experience in customer success, account management, or a related field
  • Proven track record of driving growth and retention in a customer-facing role
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Strong analytical skills and ability to translate data into insights

What We Offer

  • Competitive salary and benefits package
  • Opportunities for professional development and growth
  • Collaborative and dynamic work environment
  • Access to cutting-edge technology and tools

Why Join Us?

At Seequent, we are passionate about helping our customers succeed in their endeavors. We are a team of highly skilled and dedicated professionals who are committed to delivering exceptional results. If you are a motivated and results-driven individual who is passionate about customer success, we encourage you to apply for this exciting opportunity.