Senior Site Reliability Engineer

7 days ago


Sydney, New South Wales, Australia ServiceNow Full time
Position Overview

As a Site Reliability Engineer at ServiceNow, you will play a crucial role in ensuring the reliability and performance of our infrastructure. Your expertise will be essential in diagnosing and resolving issues, as well as automating processes to enhance efficiency.

Key Responsibilities

  • Deliver sustainable solutions to challenges within our systems.
  • Utilize your software development and systems engineering skills to mitigate recurring problems.
  • Collaborate with cross-functional teams to enhance infrastructure reliability and performance through improved design.
  • Foster a culture that prioritizes automation, reducing manual tasks and promoting scalable solutions.

Essential Qualifications

  • Proficient in Linux systems.
  • Experience in coding, preferably with Python or JavaScript.
  • Strong networking knowledge, including IP addressing and routing protocols.
  • Familiarity with databases such as MySQL and Postgres, including performance and high availability considerations.
  • Experience in monitoring systems, applications, and networks.
  • Meticulous attention to detail.
  • Willingness to work one weekend day in a four-day work week.

Preferred Qualifications

  • Experience with cloud architecture or web application engineering.
  • A degree in a technical field, either bachelor's or master's.

About the SRE Team
The Site Reliability Engineering team is composed of highly skilled professionals dedicated to maintaining and enhancing the reliability, scalability, and performance of ServiceNow's infrastructure. The team is empowered to drive technical solutions across the entire technology stack, from hardware to applications, and is focused on minimizing incidents and reducing mean time to recovery (MTTR).

Why Choose ServiceNow?
At ServiceNow, we are committed to fostering a culture of inclusivity, collaboration, and customer focus. We prioritize work-life balance and well-being, offering flexible work arrangements and competitive compensation. Our environment encourages professional growth through collaboration with advanced technologies and talented individuals.

Inclusivity Commitment
We welcome candidates from diverse backgrounds and experiences. If you are excited about the role, we encourage you to apply, even if you do not meet every qualification listed.



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