
Telecommunications Support Specialist
2 days ago
Job Opportunity
">Naskam Security Services operates one of the most advanced Grade A Central Monitoring Stations in Australia.
">We are seeking a Call Centre Operator/Trainee to work on a rotating shift work basis with fantastic working conditions.
">Main Responsibilities:
">- ">
- Monitoring and actioning of alarm systems alerts">
- Dispatching guards and patrols in response to alerts">
- Monitoring camera and video surveillance systems across multiple sites">
- Ensuring compliance and service levels are achieved">
- Data entry and general administration duties">
Required Skills and Qualifications:
">- ">
- Customer service experience">
- Computer literacy with fast and accurate typing capabilities">
- Highly developed communication skills, including a polite and confident phone manner">
- Ability to work in a team environment, be self-motivated and willing to learn">
- Capable of working days, nights/overnights, weekends & public holidays">
- Must have or be willing and eligible to obtain a QLD Class 1 Security Officer (Monitoring) licence">
Benefits:
">- ">
- Training provided for those without prior experience">
- Opportunity to work in a dynamic and innovative environment">
- Rotating shift work schedule with flexible hours">
Others:
">Initial interviews will be conducted by telephone. Please note that although experience within an Alarm monitoring or Call Centre environment would be an advantage, it is not necessary as training is provided.
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