Global Business Transformation Specialist

6 days ago

Brisbane, Queensland, Australia beBeeRepair Full time $130,000 - $150,000
Job Description

The Global Repair Service Manager oversees the repair business across our global network of service centers for assigned product lines.

This includes full financial ownership of repair operations globally, execution of growth strategies, and ensuring standardization, pricing integrity, and alignment with our go-to-market approach.

Key Responsibilities:
  • Business Growth and Development:
    • Global ownership of the service center repair portfolio for designated equipment/product lines.
    • Develop and execute a global strategy to scale the repair business, including identifying high-potential markets and segments.
    • Define and implement go-to-market strategies with local and regional teams.
    • Lead business model transformation towards more predictive and partnership-based service offerings.
  • Operational Excellence:
    • Establish and ensure global standards across repair processes and tools (methods, timelines, quality).
    • Standardize pricing, procedures, and proposal templates in collaboration with product and service lines.
    • Provide technical consulting on complex repair projects to support service execution teams.
  • Cross-functional and Strategic Alignment:
    • Interface with engineering teams to ensure design-to-service alignment.
    • Collaborate with commercial and technical leaders to refine repair offerings and pricing models.
    • Assess and implement global and local partnership models to enhance service center capabilities and capacity.
  • Customer and Market Engagement:
    • Engage directly with key accounts to understand their service requirements and position repair solutions.
    • Support the commercial teams in positioning repair services as a core value proposition in long-term contracts.
    • Analyze market trends, competitor repair strategies, and customer feedback to continuously improve the offering.

Requirements

For this role, we seek a candidate with a degree in engineering or business (or equivalent technical-commercial background) and 10+ years' experience in the service business, preferably within industrial or mining repair environments.

Key competencies include: Business Acumen, Strategic Thinking, Decision Making, Customer Centricity, Innovative Thinking, Communication Skills, Global Mindset, and Motivational Leadership.

Benefits

In this role, you will have the opportunity to shape and scale a global business line that contributes to our future growth. You will work with passionate experts across continents, with the autonomy to lead, innovate, and deliver measurable results.

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