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Worker's Compensation Coordinator
2 weeks ago
Gallagher Bassett is committed to providing high-quality workers' compensation and disability management solutions to our clients. As a Senior Case Manager, you will play a critical role in achieving this goal by providing exceptional customer service and support to our injured workers.
Your key responsibilities will include managing and processing claims for injured workers who are claiming reimbursement and cost coverage of various types of medical expenses. You will also review, monitor, and approve requests from your injured workers for medical/surgical treatment, ensuring that they receive the best possible care and support throughout their recovery journey.
Our ideal candidate will have previous experience in a customer service-based role, particularly in fields such as employment services, rehabilitation, mental health, social work, or health & safety. They will possess strong telephone-based conversational/communication skills, administrative skills, and the ability to learn and use systems/databases. A tertiary study within the disciplines of allied health, psychology, social work, or similar would be beneficial but not essential.
We offer a collaborative working environment, with opportunities for ongoing education and development, as well as career progression. If you are passionate about making a positive difference in the lives of others and are looking for a challenging yet rewarding career opportunity, we encourage you to apply for this exciting role.
