
Chief Promotional Strategist
1 week ago
This is an exciting opportunity to support the development and execution of effective promotions and offers that drive business objectives and meet customer needs.
You will collaborate closely with cross-functional teams, including marketing, product, and sales, to create compelling offers and campaigns that attract and retain customers.
About the Role
As a key member of our team, you will be responsible for establishing a roadmap informed by experimentation and partnering with Applied Science to determine the optimal methods to measure promotions ROI, marginal efficiency, and impact on long-term LTVs.
You will also partner with Performance Marketing and Customer Engagement to deploy promotions at scale across all touchpoints but predominantly through CRM (email, SMS) and in-product communications.
- Develop and execute a comprehensive promotions and offer strategy aligned with New MRR and LTV.
- Program-manage the launch, monitoring, and reporting of Trialist & Customer promotions and incentives in both Direct and Partner businesses in partnership with Lifecycle Communications and Product teams.
- Create and manage a promotional calendar, ensuring timely execution of offers and promotions.
- Work with Performance Marketing and Lifecycle to develop creative assets and marketing materials to support promotions in a scalable way.
- Work with Marketing Automation and third-party platforms to deliver efficient, user-friendly fulfilment of various offers including e-giftcards.
- Monitor and analyze the performance of promotions and offers, providing regular reports and insights to drive optimization.
- Identify opportunities for segmentation and personalization of offers to improve targeting and effectiveness.
What You'll Bring
- Experience in Growth/CRM/Product with a focus on optimizing promotions.
- Previous experience running similar lifecycle promotional programs is a plus.
- Bachelor degree.
- Solid experience in CRM/Digital Marketing.
- Experience with A/B testing, multivariate testing, and statistical analysis.
- SQL knowledge is highly preferred.
- Previous experience in consulting, finance, or banking is considered a plus.
Why Us?
Our company culture values work-life balance, employee well-being, and career development. We offer generous paid leave, health insurance, life insurance, income protection, wellbeing and sports programmes, employee resource groups, and many other benefits that reflect our human value.
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