Guest Service Ambassador

3 weeks ago


Acton Park, Tasmania, Australia Ovolo Group Full time
About the Role

We are seeking a highly skilled Guest Service Agent to join our team at Ovolo Group. As a Guest Service Agent, you will be the first point of contact for our guests, providing exceptional customer service and ensuring a memorable experience.

Key Responsibilities
  • Greet guests and provide a warm welcome
  • Check-in and check-out guests efficiently and accurately
  • Modify and adjust guest bookings as needed
  • Promote hotel services and amenities to guests
  • Make recommendations to guests based on their interests and preferences
  • Respond to guest inquiries and resolve any issues promptly
  • Collaborate with the Front Office management team to ensure seamless hotel operations
About You

We are looking for a highly motivated and customer-focused individual who is passionate about delivering exceptional service. You will have previous experience in a front office role and possess excellent communication and problem-solving skills.

What We Offer
  • A dynamic and supportive work environment
  • Opportunities for career growth and development
  • A competitive salary and benefits package
  • A fun and collaborative team culture
  • The chance to work with a leading hospitality brand

We are committed to providing a safe and inclusive work environment for all our employees. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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