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Outcomes Manager
2 months ago
Melba Support Services is a human-rights, values-based, not-for-profit community organisation committed to providing services that support individuals with disability to lead everyday lives of their choice.
Job Title: Outcomes ManagerWe are seeking an experienced Outcomes Manager to join our team in the Rural and Remote East (Gippsland) region. As an Outcomes Manager, you will play a critical role in high-quality service delivery, managing the overall operations of the regions Individualised Support Arrangements (ISA) and overseeing the ongoing development and implementation of these disability services.
Key Responsibilities:- Uphold and protect the human rights of individuals supported, ensuring they feel safe, well, and free from abuse and neglect.
- Drive the growth of the service into a financially viable department, while managing the allocated budget in collaboration with the Head of Community Services.
- Lead by example, demonstrating positive work practices and adhering to the most suitable support framework to manage a diverse team, delivering high-quality, person-centred supports that empower individuals to achieve their chosen outcomes.
- Continuously enhance the skills of the ISA team to meet the evolving requirements of service provision, ensuring adaptability and proficiency.
- Guide staff teams in supporting individuals to engage in their daily routines with the appropriate level of assistance, tailored to each person's needs.
- Foster the development and maintenance of family relationships, friendships, and intimate relationships among individuals supported, promoting social inclusion.
- Facilitate a wide range of social, educational, vocational, and recreational opportunities for individuals, enriching their lives with meaningful and valuable experiences.
- Support individuals with disabilities to be recognised and valued as contributing members of their community, promoting acceptance and inclusion.
- A current NDIS Worker Screening and Working with Children Check.
- Access to a roadworthy and insured vehicle for work-related travel.
- Current First Aid Certificate with CPR.
- Evidence of COVID-19 vaccination status, including booster.
We offer a supportive and collaborative culture where your contributions make a real impact. Enjoy onsite parking and other benefits. Access to Not-for-Profit Salary Packaging.
