IT Infrastructure and Cloud Solutions Engineer
2 days ago
Pyramid Global Technologies is seeking a highly skilled IT Infrastructure and Cloud Solutions Engineer to join our team. As a key member of our IT department, you will be responsible for providing top-notch IT support and cloud engineering services to our organization.
Key Responsibilities- IT Support: Provide first, second, and third-level IT support and troubleshooting for end-user technology solutions within assigned geographic regions and globally.
- Cloud Engineering: Assist in the design, implementation, and maintenance of cloud-based infrastructure and services.
- Vendor Management: Collaborate with technology vendors and internal IT teams to deploy, install, integrate, upgrade, or decommission remote site IT hardware or software.
- Strategy and Planning: Contribute to the development of IT policies, health and safety standards, and IPL Group Values. Provide expert guidance on end-device and app delivery services across the IT landscape.
- Service Delivery: Initiate, lead, and execute on IT activities related to end-device and app delivery services. Support emerging technologies and capabilities, including IoT, Edge Computing, Cloud enablement, Process Automation, Visual Management, and Data Analytics.
- Technical Operations: Provide technical analysis and performance tuning of hardware, software, networks, virtual systems, end-device solutions, and application delivery solutions.
- Education: Associate's degree in a related field or equivalent experience. ITIL certification is a plus.
- Experience: Minimum 3 years' experience supporting end-users and PCs, Windows network environments, telecommunications, cabling, network/telephony patching, and comms room management.
- Technical Skills: Strong skills in working with and troubleshooting Windows Operating Systems & MS Office suite. Experience with MS Active Directory, end-user computing hardware, IP Telephony solutions, networks, video conferencing systems, and device management.
- Opportunity to work with a leading technology company.
- Collaborative and dynamic work environment.
- Competitive salary and benefits package.
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Brisbane, Queensland, Australia Pyramid Global Technologies Full timeAbout the JobPyramid Global Technologies is seeking a highly skilled IT Infrastructure and Cloud Solutions Engineer to join our team. As a key member of our IT department, you will be responsible for providing top-notch IT support and cloud engineering services to our organization.Key ResponsibilitiesIT Support: Provide first, second, and third-level IT...
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