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Service Coordinator

2 months ago

Wagga Wagga, Australia Australian Unity Full time

About Australian Unity

Australian Unity is a leading healthcare and financial services organization dedicated to improving the health and wellbeing of our customers. We are committed to delivering high-quality, personalized care and services that meet the unique needs of each individual.

Job Summary

We are seeking a highly skilled and experienced Service Coordinator to join our Home Health team in Wagga Wagga. As a Service Coordinator, you will be responsible for coordinating the delivery of care services to our clients, working closely with our care team to ensure that our clients receive the highest level of care and support.

Key Responsibilities

  • Client Engagement
    • Develop and maintain strong relationships with our clients and their families, ensuring that their needs are met and their expectations are exceeded.
  • Care Coordination
    • Coordinate the delivery of care services to our clients, working closely with our care team to ensure that our clients receive the highest level of care and support.
  • Team Leadership
    • Lead and manage a team of care workers, providing guidance and support to ensure that they are equipped to deliver high-quality care services.
  • Operational Management
    • Manage the day-to-day operations of the care team, ensuring that our clients receive the highest level of care and support.
  • Quality Assurance
    • Ensure that our care services meet the highest standards of quality and safety, adhering to all relevant regulations and guidelines.

Requirements

  • Experience
    • Proven experience in a care coordination or management role, preferably in a healthcare or community services organization.
  • Skills
    • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients, families, and care workers.
    • Strong leadership and management skills, with the ability to lead and manage a team of care workers.
    • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
    • Strong problem-solving and analytical skills, with the ability to identify and resolve complex issues.
  • Education
    • Relevant qualifications in a healthcare or community services field, such as a degree in nursing, social work, or a related field.

What We Offer

  • Competitive Salary and Benefits
    • A competitive salary and benefits package, including a generous superannuation contribution.
  • Opportunities for Career Development
    • Opportunities for career development and advancement, with a focus on promoting from within.
  • Supportive Work Environment
    • A supportive work environment, with a focus on employee well-being and work-life balance.

How to Apply

If you are a motivated and experienced professional looking for a new challenge, please submit your application, including your resume and a cover letter outlining your experience and qualifications.