Office Coordinator

1 month ago

Wagga Wagga, Australia Level Group ANZ Full time
Job Title: Office Administrator

We are seeking a highly organized and detail-oriented Office Administrator to join our team at Level Group ANZ. As an Office Administrator, you will be responsible for providing administrative support to ensure the smooth and efficient function of our office and business operations.

Key Responsibilities:
  • Provide exceptional customer service as the first point of contact for inbound calls and emails from customers and suppliers.
  • Create new quotes and follow up in agreed time frames to drive conversion.
  • Coordinate the creation and scheduling of new jobs to relevant skilled field team members.
  • Communicate with customers on the progress of jobs where necessary.
  • Liaise with the field team to ensure the right information is being provided for each job in a timely fashion.
  • Manage pending, progress, and completed jobs lists to meet KPIs.
  • Keep accurate records and document customer service actions and discussions.
  • Coordinate the creation and follow-up of purchase orders and liaise with suppliers to ensure materials are readily available for jobs to be completed.
  • Complete CCEW's and other job safety documentation.
  • Maintain job and personnel safety records.
  • Provide support to management as directed.
  • Contribute to the success of the business and support a harmonious working environment.
Requirements:
  • Proven experience as an office administrator or in a similar role.
  • Excellent organizational and time management skills.
  • Strong attention to detail and ability to multitask.
  • Experience in a trade business is beneficial but not essential.
  • Experience with Simpro or other job management software is beneficial but not essential.
  • Current residency rights to work in Australia.
  • Flexibility to choose your hours (minimum 30 hours per week).
  • Opportunities for training and development.
  • Four weeks annual leave.
  • Work with a local family-run business.

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