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Airport Operations Director
3 weeks ago
We are seeking a proactive and people-first Airport Operations Director to lead our operational teams in Cairns & Darwin Airports. This role involves overseeing day-to-day operations across multiple retail concepts, collaborating with senior leadership to ensure smooth, safe, and excellent service delivery.
- Oversee daily operations across airport retail stores.
- Lead and support store teams to deliver outstanding customer service.
- Ensure compliance with airport regulations, health & safety, and company policies.
- Collaborate with internal teams and airport stakeholders for seamless operations.
- Track and report on operational performance and costs.
This is an opportunity to be at the centre of it all, making travel better for thousands of customers daily.
The ideal candidate will have proven experience in multi-site or high-volume operations management, strong people leadership skills, and a solution-oriented mindset. They will also possess excellent communication and stakeholder management abilities, flexibility regarding hours, and valid working rights.
Key Responsibilities:
- To develop and implement strategic plans to improve operational efficiency and effectiveness.
- To lead cross-functional teams to achieve business objectives.
- To manage budgets and resources effectively.
- To identify and mitigate risks to ensure business continuity.
Requirements:
- A minimum of 5 years of experience in operations management.
- Proven track record of delivering results in fast-paced environments.
- Strong leadership and team management skills.
- Excellent communication and interpersonal skills.
- Familiarity with airport regulations and operations.
