IT Support Specialist
3 days ago
RDO Equipment is a leading provider of John Deere and Vermeer equipment, with a strong presence in Australia. We pride ourselves on being a trusted business partner, committed to delivering exceptional service and support to our customers.
The RoleWe are seeking an IT Support Officer to join our team, responsible for providing technical support to our end users. This is a level 1/2 position based in either Brisbane or Toowoomba.
Key Responsibilities- Resolve technical issues related to hardware, software, and networking, ensuring timely resolution and escalation as required.
- Follow standard operating procedures for request fulfillment, including staff administration and new equipment requests.
- Imaging, deploying, and troubleshooting desktops, laptops, mobile devices, and peripherals, and shipping them to our various locations.
- Manage assets, including records keeping, tracking assets through their lifecycle, and auditing.
- Participate in the rotating on-call roster.
- Diploma or higher in a business or information technology field.
- Previous experience as an IT Service Desk Specialist, minimum of 2 years.
- Strong customer service skills and excellent verbal and written communication skills.
- Practical application of Microsoft O365 software application functions and technologies.
- Proven ability to build relationships with customers, colleagues, and management.
- Excellent attention to detail, organisational, and time management skills.
- Valid driver's licence.
As an RDO Equipment employee, you'll enjoy a range of benefits, including transparent incentive programs, employee assistance programs, wellness initiatives, and more.
We're committed to supporting our staff to realise their full potential and offer a range of opportunities for growth and development.
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IT Support Specialist
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Richlands, Queensland, Australia RDO Equipment Full timeAbout RDO EquipmentRDO Equipment is a leading provider of John Deere and Vermeer equipment, with a strong presence in Australia. We pride ourselves on being a trusted business partner, committed to delivering exceptional service and support to our customers.Job SummaryWe are seeking an IT Support Officer to join our team, responsible for providing technical...
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Richlands, Queensland, Australia RDO Equipment Full timeAbout RDO EquipmentRDO Equipment is a leading provider of John Deere and Vermeer equipment, with a strong presence in Australia. We pride ourselves on being a trusted business partner, committed to delivering exceptional service and support to our customers.Job SummaryWe are seeking an IT Support Officer to join our team, responsible for providing technical...
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Richlands, Queensland, Australia RDO Equipment Full timeAbout RDO EquipmentRDO Equipment is a leading provider of John Deere and Vermeer equipment, with a strong presence in Australia. We pride ourselves on being a trusted business partner, committed to delivering exceptional service and support to our customers.The RoleWe are seeking an experienced IT Support Officer to join our team. As a key member of our IT...
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Richlands, Queensland, Australia RDO Equipment Full timeAbout RDO EquipmentRDO Equipment is a leading provider of John Deere and Vermeer equipment, with a strong presence in Australia. We pride ourselves on being a trusted business partner, committed to delivering exceptional service and support to our customers.The RoleWe are seeking an experienced IT Support Officer to join our team. As a key member of our IT...
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