
Strategic Product Leader
2 weeks ago
Product Manager
Key Responsibilities:- Develop a product vision and strategic roadmap, creating buy-in and inspiring teams to bring the vision and roadmap to life.
- Craft and articulate a clear product strategy, from high-level concepts down to detailed plans, including the product roadmap.
- Collaborate with various stakeholders across the program, such as product owners, designers, engineers, for input and alignment on the product strategy and roadmap.
- Support delivery squads in prioritizing tasks or features, ensuring they align with member needs while considering business requirements.
- Lead agile ceremonies and facilitate collaboration for ideation, discovery, requirements clarification activities, product showcases.
- Coordinate the investigation, selection, and prioritization of high-value product initiatives across the Rewards ecosystem.
- Utilize data, analytics, member feedback, member journey maps, complaints, issues, user research, and business intelligence tools to identify pain points and opportunities for innovation and improvement.
- Lead, mentor, and develop a team of product owners, designers, and engineers.
- Strong communication and interpersonal skills, with ability to build collaborative relationships internally and externally.
- Previous experience as a product manager with a focus on loyalty programs or customer-centric products.
- Proven senior-level experience in product management within a marketplace or platform.
- Passion for delivering exceptional customer experiences and driving business results.
- Strong project management skills, including holding stakeholders accountable to high standards and managing risk.
- Ability to work in an innovative, fast-paced environment with a start-up mindset and value focus.
- Experience managing and coaching a multi-disciplinary team.
- Prior experience working with Loyalty/Rewards teams is advantageous.
- Flexible working options and leave arrangements, including purchasing additional leave each year.
- 16 weeks paid parental leave with no waiting period, Superannuation paid during unpaid leave.
- Learning and development opportunities to support career interests.
- Health and wellbeing support, access to Headspace and EAP program, wellness facilities, and more.
- Share offers and insurance benefits.
- Social activities, community give-back programs, and paid volunteer days.
We prioritize diversity, safety, wellbeing, and inclusion. Everyone belongs, and we treat each other with fairness, respect, and consideration regardless of background or perspective.
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