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Technical Solutions Expert
2 weeks ago
IT Infrastructure Specialist
About the RoleWe are seeking an IT Infrastructure Specialist to support our daily operations and future growth by implementing robust solutions and providing technical support.
Key Responsibilities- Monitor and maintain network and server systems to ensure high availability and performance
- Identify and resolve issues related to network infrastructure, hardware components and software applications
- Monitor and maintain file storage systems
- Manage regular backups and recovery operations
- Installation, configuration and maintenance of new hardware and software
- Maintain documentation for system configurations, procedures, and policies
- Support other IT team members, acting as an escalation point for service desk requests and support ongoing projects
- Work closely with our security team to ensure systems consistently meet security frameworks and business requirements
- Provide recommendations on improvements whilst staying aligned with current industry trends and emerging technologies
We are looking for someone with industry experience in a technical support or administrator role (~2 Years). The ideal candidate should have proficient knowledge of Windows operating systems and Server environments (macOS desirable), experience with backup technologies and disaster recovery systems, well-rounded knowledge of Microsoft networking fundamentals (Active Directory, DHCP, DNS, VLAN, Routing) and security best practices, management skills of networking infrastructure; switches, routers, WAPs, experience with Microsoft 365 applications and management, working knowledge of mass storage devices (NetApp preferred), experience with virtualization technologies such as VMware or Hyper-V, excellent problem-solving skills and ability to work under pressure, strong communication and interpersonal skills.
BenefitsAs a valued member of our team you will be part of a fun, inclusive and flexible work environment: 10 Days Gifted Leave (in addition to your annual leave), Access to state of art Gym Facility, Professional Development and Learning Opportunities, Tickets to all matches, Exclusive partner offers, Opportunities to support community outreach and volunteer programs.