Senior Client Relationship Specialist

2 weeks ago

Perth, Western Australia beBeeCustomer Full time $65,000 - $90,000
Job Description:

The Client Services Manager plays a pivotal role in fostering exceptional client relationships and delivering top-notch service.

Main responsibilities include:

  • Maintaining and growing our current client base
  • Ensuring accurate correspondence records
  • Regularly meeting with senior management
  • Updating client details and information
  • Developing and implementing customer service policies
  • Training junior client services staff members
  • Providing clients with tailored product recommendations

Key Requirements:

  • Bachelor's degree in Business Administration or a related field
  • Significant experience in managing a comparable client services team
  • Familiarity with logistics software or transport management systems
  • Excellent stakeholder management and communication skills
  • Highly organized and able to work efficiently under pressure
  • Attention to detail is essential
  • Proficient IT skills, including Microsoft Office and Excel

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