People Advisor
1 day ago
We are a leading retail and food group with a strong commitment to innovation and customer experience.
Job Title: People AdvisorThis is a full-time, fixed-term contract for 6 months with the potential to extend based on individual performance and business needs. As a People Advisor, you will be responsible for providing coaching and support to Team Members at all levels on Payroll and People Systems queries.
About the Role- Provide exceptional customer service experiences through efficient evaluation, closure and/or escalation of all queries and advice.
- Meet all KPIs and objectives aligned to HR Service Delivery objectives and targeted service levels.
- Work closely with other HR service teams to ensure learning and knowledge sharing across all HR and business teams.
- Strong computer literacy and efficiency in work and time management skills.
- The ability to ask probing questions to ensure we are delivering the best experience for our callers, answering their queries with accuracy and in an efficient manner.
- A strong risk lens to ensure team member privacy is maintained and personal information is protected.
$65,000 - $75,000 per annum, depending on experience.
About Our CultureWe value diversity, equity, inclusion, and belonging as key to realising our purpose of better together for a better tomorrow. We encourage all candidates to apply and let us know if we can support you with any adjustments in the hiring process.
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