Customer Service Manager

5 days ago

Central Coast, Australia beBeeLeadership Full time $85,000 - $110,000

About this part-time role

You will be working in a team environment where you can deliver great customer service and develop leadership skills. This is an engaging opportunity to make a positive impact on our customers' shopping experience.

As a key member of our store team, you will be supported by our Store Leadership Pathway to learn and grow into a future leader.

You will play a vital role in the day-to-day functions of your department, working closely with colleagues across the store to ensure we provide great customer service and a great place to work.

We believe that everyone has the opportunity to reach their full potential, which is why this role is integral to our career pathway and the day-to-day running of the store.

Your Responsibilities:

  • Delight Our Customers: Engage and role model ways to acknowledge, care for, and thank our customers through Everyday ACTs.
  • Safety First: Make safety a top priority for team members and customers by ensuring correct processes are followed in-store.
  • Support Department Operations: Work closely with colleagues to provide great support to the department team on a day-to-day basis.
  • Collaborate with Others: Work across stores to enable a positive shopping experience for our customers.
  • Grow Your Career: Develop your own leadership style and grow into a future leader.

What You'll Experience:

  • Opportunities to grow your career through our Stores Leadership Pathway.
  • Exclusive discounts across our brands.
  • 24/7 access to the Sonder App for workplace support.
  • Paid parental leave for primary caregivers.
  • Flexibility to work a 4-day work week for a healthy work-life balance.

Our Culture:

We're connected by a shared Purpose - 'to create better experiences together for a better tomorrow.' Our culture is built on genuine care, flexibility, and the support to grow your career and make a meaningful impact.

We believe that diversity, equity, inclusion, and belonging are key to realising our purpose. We recognise the value our team's diversity brings to our business, customers, and communities, and aim to create a truly inclusive workplace where everyone feels they belong.

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