NDIS Plan Management Officer

2 weeks ago

Brisbane, Queensland, Australia Spinal Life Corporate Full time
About the Role

The NDIS Plan Management Officer will play a vital role in managing NDIS plans, providing accounting and administrative support to the Finance department, and undertaking special projects as required. This position will work in a close-knit team, providing best practice solutions in a continuous improvement environment.

Key Responsibilities
  • NDIS Plan Management: Provide excellent customer service to new and existing plan management clients, suppliers, and other stakeholders. Assist existing clients with NDIS plan renewal, rollover, and extension. Liaise with clients, Support Coordinators, and Local Area Coordinators as needed. Manage NDIS Plan Management's inbox, including email queries and verification of invoices.
  • Accounting and Administration: Undertake general administration duties as required for projects. Respond efficiently and courteously to all queries from internal and external customers.
Requirements
  • Working knowledge within a Finance/Accounts Team.
  • Previous experience working with NDIS.
  • An effective communicator with a keen eye for detail to deliver high-quality outcomes for all stakeholders.
  • An adept relationship-builder with excellent interpersonal and communication skills.
  • A high level of time management skills, with the ability to work under pressure.

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