Customer Service Representative
2 days ago
We are seeking a highly skilled Customer Service professional to join our team at Workforce Australia for Individuals. As a Customer Service Representative, you will be working closely with our client Telstra to provide exceptional service to their customers.
The RoleThis is a high-volume and fast-paced role that requires you to provide accurate connections to emergency services across the country. You will be responsible for following strict protocols and procedures to ensure every call is handled quickly, efficiently, and correctly.
Key Responsibilities- Provide exceptional customer service to Telstra customers
- Handle high-volume calls in a fast-paced environment
- Follow strict protocols and procedures to ensure accurate connections
- Work collaboratively with the Telstra team to achieve excellent service outcomes
The role operates 24/7 and requires a flexible approach to scheduling. You will work a rotating roster that suits your availability, with opportunities for morning, afternoon, and night shifts.
What We OfferAs a Customer Service Representative with Workforce Australia for Individuals, you will have the opportunity to work with a reputable brand and gain valuable experience in a dynamic and supportive environment.
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