Director of Shared Services

3 weeks ago


Melbourne, Victoria, Australia Cabrini Health Full time

Job Summary

Cabrini Health is seeking a highly skilled and experienced Director of Shared Services to lead the strategic and operational delivery of HR operations and Payroll services as part of our end-to-end employee lifecycle processes.

The successful candidate will report to the Chief Financial Officer and act as the key conduit between finance, IT, and P&C, specifically in relation to systems, processes, and data.

Key Responsibilities

  • Strategic management of Payroll, People Operations, and HRIS teams through provision of quality, timely, compliant, and effective service delivery.
  • Oversee the HRIS program of work and annual/cyclic HR and payroll activities.
  • Provide strong and engaging leadership to attract, develop, and retain a highly skilled, motivated, and efficient team driven by positive employee experience.
  • Strategically manage and provide technical and policy advice and reporting to internal and external stakeholders, including executive and board level.
  • Chair and participate in relevant project groups, management meetings, and committees.
  • Enhance and improve the delivery of HR Services and Payroll services through targeted initiatives, continuous improvement focus, and system health reviews to ensure HR and Payroll solution integrity.
  • Governance owner for data and process integrity with focus on risk review and mitigation and controls.

About You

The successful candidate will have:

  • Experience managing enterprise-wide Payroll and HR professionals in a complex organisation.
  • A deep understanding of HR and payroll operations and processes.
  • Experience in the management of a top-tier HRIS and working across multiple integrated systems.
  • Experience driving change of significant processes and systems with wide-reaching impacts, risk, and complexity.
  • Experience in redesigning and driving operational efficiencies and effectively executing organisational change in a medium-large-sized organisation.
  • Excellent client-centric stakeholder management skills with an ability to influence at an Executive level to meet desired business outcomes.
  • Exceptional analytical and conceptual skills.

Cabrini Health

Cabrini Health is a Catholic, private, for-purpose health service located in Melbourne's southeast. Inspired by the mission and ethic of care of the Cabrini Sisters, we have been providing quality, compassionate care to our community for 75 years.

We are a values-driven organisation that demonstrates our mission to serve our community through outreach programs that support asylum seekers and provide healthcare in rural communities and in underdeveloped countries.

We are an equitable and inclusive employer and are committed to providing a safe environment for children and vulnerable people.

Our values: Compassion - Integrity - Courage - Respect



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