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Funding and Claims Specialist
2 months ago
We are seeking a highly skilled Funding and Claims Specialist to join our team at Funding Capital Pty. As a key member of our finance team, you will be responsible for managing client funding, ensuring accurate and timely claims processing, and resolving any issues that may arise.
Key Responsibilities- Accurately determine client funding amounts and types from service agreements, NDIS my Place, Support Co-ordinators or Plan Managers
- Setup, monitor and maintain all individualised client funding packages on our systems, ensuring services are linked to the appropriate funder item numbers
- Monitor client funding levels, liaising with the rostering team, and operations team when funding levels are low
- Resolve internal and external funding queries, including complex direct claiming errors and funder payment request rejections
- Work closely with internal stakeholders to ensure ongoing client rostering and efficient claiming practices
- Experience in accounts receivable and monitoring funding packages, with a preference for NDIS experience
- Ability to solve complex funding and claiming issues with multiple internal and external stakeholders
- Ability to manage large workloads and prioritise demanding tasks while managing interactions with diverse internal and external stakeholders
- Extensive knowledge of finance, business and client rostering software systems, preferably Carelink and Technology One
- Intermediate to advanced skills in Excel, including an understanding of V-lookups and various calculations and formulas
- Formal qualifications in Finance, Commerce or Business, preferred
- Not-for-profit salary packaging benefits
- Flexible starting times and working from home options
- 17% annual leave loading and an additional 2 days of personal leave each year
- Able Rewards program offering instant discounts to hundreds of online retailers
- Collaborative and positive team environments where your ideas matter
- Continuous support and supervision to enable you to develop your career and progress
